BABOK v3 Section 9.6 - Tools and Technology

By Sandi Byron

Business Analysts use many tools and technologies in their activities.  Word processing tools are often used to document requirements.  While the developing of the requirements may include tools that allow for prototyping and simulation and other specialized tools that support modelling and diagramming.

During requirements management, various technologies are used to support requirements workflow, the approvals process, baselining, and change control.  As well as requirements traceability and the impacts of changes in one area.

Communication and collaboration tools are often used when interacting with stakeholders and team members  as well as presentation software when there is a need to show ideas and generate discussions between team members.

This section discusses three of the core competencies for Business Analysis Tools and Technologies.  1) Office Productivity tools and technology help the BA to organize, dissect, manipulate, understand, and communicate information clearly.  Tools for this include word processing and presentation programs, spreadsheets, communication tools such as email and instant messaging programs, collaboration tools, knowledge management tools, and hardware such as scanners and photocopiers.  2) Business Analysis tools and technologies assist with modelling, diagramming, documenting, analyzing/mapping requirements, identifying relationships between requirements, tracking/storing requirements artifacts, and tools for communicating with stakeholders, and 3) Communication tools and technologies are used to perform BA activities, manage teams, and collaborate with stakeholders.

Join us at the May meeting where we will be discussing the tools and techniques used when the stakeholders are co-located and when they are remote.